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Insight to Flair & Fine Care


Welcome to the first newsletter of Flair & Fine Care

May 2022 at Flair & Fine Care

What is happening in Flair & Fine Care?

Welcome to the first newsletter of Flair & Fine Care, where we will bring you the company’s latest updates, introduction to our team members, NDIS industry related news, physical and mental health advice, to increase the bonding we share within Flair & Fine Care family of participants, support coordinators and team members. This newsletter will also be a space to highlight a different team member every month and to show appreciation for the amazing work they do.

At Flair & Fine Care, we offer customised support plan, according to the needs and preferences of the participants so they can take progressive steps towards their goals, with the help of our qualified support workers. 

From September 2019 to date, Flair & Fine Care is trying day and night to improve the quality of support. 2022 promises to be an exciting year for us as we progress. Some of our achievements are: 

  1. Digital-based (paperless) clients and workers intake forms to make the supports accessible and easy to submit. Visit https://www.flairandfinecare.com.au/
  2. More than 100 NDIS Participants with 99% retention rate.
  3. More than 50 employees from diverse backgrounds and professions.
  4. More than 20 Support Coordinators from different companies, working closely with Flair & Fine Care to get the best ongoing, customised support for their participants.
  5. Offering Traineeship Opportunity in Certificate IV in Disability to the team. 
  6. Employee Assistance Program (EAP).
  7. Branded Company Van to provide house move or transportation of the participants with their own support workers for a smooth move. 
  8. Monthly insightful blogs posted on the website by our partner-counsellor Caroline Smith for general mental health awareness.
  9. Partnered with “Choosing Harmony”, a counselling service offering complementary sessions to the support team for their well-being.
  10. Working closely with “I’m Just A Man” an organisation to raise awareness for men’s mental health.
  11. Being on top of BNI Referral Exchange networking group.

With the ease of Covid restrictions, we are glad to see the positive impact on the people in general. Our participants are confidently joining the community activities with the assistance of their support workers. However, we are also concerned with the increased risks it involves specially for the persons with disability. The workers have been advised to take extra care of their participants while going out in community. For any updated information for Victorians, please visit:


Thank you for being the part of Flair & Fine Care Family. Keep reading to learn the news every month, and feel free to reach out if you have any questions or feedback!

On the Dias: Team Member Highlight

Flair & Fine Care is proud to introduce you to Dee, a mature, dedicated, and professional worker. She is passionate about helping her clients reach their goals. She writes excellent shift notes, which are reflective and focused on the participant’s statements and goals She worked with Cancer Council, Sun Smart, fast food industry and a warehouse. Due to this diverse range of experience, Dee’s clients absolutely love her positive attitude and friendly chats over coffee, of course! Dee has a passion for hand-made, beautiful teddy bears. She makes them with love. She is always very vocal about how she feels to be a part of the FFC family and is glad to make strong bonding with clients. Let’s hear what Dee has to say about herself!

“I later made the decision to go back to the work I love! So here I am, up and running again and absolutely content working for Flair & Fine Care. They have a very caring approach towards all their workers and they fully support us as well.”

Team Member Highlight
Participant’s Arena: Stories from the Participants

Participant’s Arena: Stories from the Participants

At Flair & Fine Care, we are not only considerate for the issues faced by the participants, but we also take the carer’s burn out very seriously. We know that being a carer can be overwhelming at times so is the case with Trevor’s mum, who just turned 89 this April. We decided to celebrate her birthday to acknowledge the tough duties that all the carers have to do. Our efficient team member, Mandy presented a plant, cake, and a gift card from Flair& Fine Care. We are glad that she enjoyed this whole evening a lot. 


On 8 April 2022, a small number of NDIS legislation changes came into effect.

These included giving more time to prospective participants to provide additional information to support their access request (from 28 days to 90 days) and making sure that the Agency gives reasons when reviewing a reviewable decision. 

Other changes will be coming into effect on 1 July 2022. To view an outline of these changes, you can visit the NDIS website.


Because You are Precious: Mental and Physical Health Corner

How can we increase our resilience?

Have you ever tried to fix an ongoing lack of energy by getting more sleep – only to do so and still feel exhausted?

If that’s you, here’s the secret: Sleep and rest are not the same 

We think we’ve rested because we have gotten enough sleep – but in reality, we are missing out on the other types of rest we desperately need.

Rest should equal restoration in seven key areas of your life – visit our health blog to discover these 7 areas and understand the true power of rest.

You are Precious: Mental and Physical Health Corner