Subscribe to Newsletter
Only insightful and helpful information will be sent from the loving team here at Flair&FineCare for your reading pleasure.
In this Agreement:
NDIS Price Guide means the National Disability Insurance Scheme Pricing Arrangements and Price Limits 2022-23, as updated from time to time and published on the NDIS Website.
Flair & Fine Care agrees and warrants that:
In recognising the importance of the Client’s safety, wellbeing and reasonable satisfaction with the Services provided, Flair & Fine Care will:
Selection of Support Person
Review and supervision of the implementation of the Services
Engagement with other NDIS providers
Communication with the Client
Without limiting any other clause in this Agreement, the Client understands and agrees that:
The Client warrants and agrees that:
Termination of Agreement
Termination of Service Shift by Client
Short Notice Cancellations Where a provider has a Short Notice Cancellation (or no show), they are able to claim 100% of the agreed fee associated with the activity from the participant’s plan, subject to the NDIS Pricing Arrangements and Price Limits and the terms of the service agreement with the participant. A cancellation is a short notice cancellation if the participant: • Does not show up for a scheduled support within a reasonable time, or is not present at the agreed place and within a reasonable time when the provider is travelling to deliver the support; or • Has given less than seven (7) clear days’ notice for a support
(d) Flair & Fine Care can only claim from a Client’s NDIS plan for a Short Notice Cancellation of the delivery of a Service Shift to the Client if all of the following conditions are met:
(i) the NDIS Price Guide indicates that providers (Flair & Fine Care) can claim for Short Notice Cancellations in respect of the relevant support item; and
(ii) the proposed charges for the activities comply with the NDIS Price Guide; and
(iii) Flair & Fine Care has the agreement of the Client in advance (that is, this Agreement between the Client and Flair & Fine Care, which specifies that Short Notice Cancellations can be claimed); and
(iv) Flair & Fine Care was not able to find alternative billable work for the Support Worker and is required to pay the Support Worker for the time that would have been spent providing the support.
Termination of Service Shift by Flair & Fine Care and/or Support Person
(e) If Flair & Fine Care and/or Support Person wishes to cancel a Service Shift, they will endeavour to provide no less than 48 hours’ notice prior to that Service Shift commencing.
(f) If Flair & Fine Care and/or Support Person cancels a Service Shift on less than 12 hours’ notice, the Client may seek request from Flair & Fine Care an explanation of the cancellation.
Flair & Fine Care may obtain the Fees in accordance with one of the following methods:
NDIS management claim
Registered Plan Management Provider
(a) The terms of this Agreement are governed by and construed in accordance with all applicable laws in force in the Commonwealth of Australia and the State of Victoria as may apply from time to time.
(a) The parties submit to the non-exclusive jurisdiction of the courts of the Commonwealth of Australia, the State of Victoria and any courts which may hear appeals from those courts in respect of any proceedings in connection with this Agreement.
Finding the right disability service provider can be complex and overwhelming. But when you choose to work with Flair & Fine Care, it’s a much simpler, stress-free process. To learn more about any of our disability services, get in touch today!
Join Flair & Fine Care and work the hours you choose providing support work to Australians with disability.
Support connections made
Hours of support provided